The District provides all residential and commercial users with "24 Hour" Emergency service. The District is responsible for maintaining the sewer mains as well as that portion of the street lateral within the Public Right-of-Way. If you have any questions about work or activity taking place in the street, day or night, please call the emergency number. If you have a stoppage, please do not run water or any appliance that uses water.

Properly maintained property line cleanouts and backflow prevention devices will minimize the potential for sewage overflowing in your dwelling. The property owner is solely responsible for the maintenance and upkeep of the property line cleanout and sewage backflow prevention device. If your property line cleanout or sewage backflow prevention device has not been maintained, or has been damaged or buried, sewage from the District main could flow backwards up the house lateral and into your home or business. The District is not responsible for any damage and associated costs resulting from inoperable property line cleanouts or sewage backflow prevention devices.

Call your plumber immediately if you are not confident that your property line cleanout or sewage backflow prevention device is in good working condition.

When required by local, state or federal regulations, the draining of swimming pools, spas and landscape ponds is accomplished by pumping into the District's sewer system via a cleanout. Call us at 408-253-7071 during regular business hours for instructions.